Careers

As a growing provider of best-in-class networking solutions, Advantel prides itself on finding highly-motivated team players. If you’re looking for a company that will recognize your skills and reward you with a competitive salary and benefits package, Advantel is the right place for you.

Open Positions at Advantel Networks

Click a position below to view details.

Position: Sales System Engineer

Position: Sales System Engineer

Classification: Exempt

Reports to: Sales Engineering Manager

The Sales Systems Engineer is responsible for the architectural design, demonstrations, trials, proofs-of-concepts and post-sales diagnostic support for converged communications solutions.

Essential Functions

  • Consults with the Account Manager and customer to discover issues and understand business requirements; translates needs into complex technical requirements and solutions.
  • Plans and leads in-depth, high-level demos, trials, and proofs-of-concepts to customers, and prospects.
  • Provides formal presentations of proposed technical solutions to customers.
  • Acts as technical resource, supporting several Account Managers.
  • Performs post-sales diagnostic support to troubleshoot implementation problems.
  • Operates as a customer-facing business resource throughout all phases of the sales cycle, providing specific technology or solution design, sales support, and leadership for major account opportunities.
  • Interacts regularly with Pricing Desk to ensure quote to customer is accurate; ensure appropriate licenses are ordered.
  • Responsible for maintaining deep technical expertise across multiple products and solutions and in at least one solution specialization. Must maintain all relevant certifications.
  • Participates regularly as a presenter at internal peer group training, customer education and training sessions.
  • Serves as a liaison to ensure relevant customer/team member feedback on product and process improvements.
  • 15%-25% US travel required to project locations, primarily in Western US.

 

Competencies

  • Strong public speaking capability – comfortable, confident, engaging and credible with large or small audiences; ability to effectively translate technical terms into plain English and to establish rapport at all levels of the organization.
  • Demonstrates business acumen and ability to align company solutions to the customer’s business priorities.
  • Attention to detail
  • Demonstrated development and training expertise with one or more of the following: Avaya Communication Manager, Nortel CSxK, GenBand, Data Networking, or Security.
  • Deep knowledge of the features, functions, and benefits of enterprise UC and Contact Center products, technologies, and services with ability to articulate multiple technology positioning in reference to the industry. Able to apply this knowledge to address customer network requirements.
  • Strong commercial design and documentation skills utilizing Excel and Visio of voice and data equipment, layout architecture/drawings, call flows and GUI layouts

 

Work Environment

Some of the duties for this position will be conducted at the Sale Manager – Major Accounts’ office, including developing leads, preparing presentations and quotes and arranging appointments; other duties will be conducted at customer’s facilities in a variety of business settings, including office, retail and industrial. At least 50% of this work effort is expected to be spent in the field, traveling, visiting customers and prospective customers.

 

Physical Demands

The bulk of these job duties will be achieved through a combination of sitting (including while traveling) (50%), walking and standing (50%). This position requires the ability to lift files and other documents, to operate and carry a laptop and to speak clearly and effectively.

 

Position Type/Expected Work Hours

This is a full-time, exempt position. Advantel’s typical work hours are between 8:00 AM to 5:00 PM, Monday through Friday, however, the Sales Manager – Major Accounts is responsible for managing his or her schedule according to the needs and demands of their customers and assigned Account Managers.

 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice, as required by the Company.

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Position: Wireless Systems Engineer

Position: Wireless Systems Engineer

With the widespread adoption of handheld wireless devices and BYOD; the growth in our wireless business has tripled in the past few years. Aruba/HPE Networks and Ruckus has identified Advantel Networks as a focused growth partner and we are hiring networking professionals with at least 2 years experience with 802.11a/b/g/n/ac design and deployment or 4 years of general network engineering experience.

Essential Functions

  • Attending training courses (online and classroom), performing self-study, obtaining and maintaining certifications (on an on-going basis)
  • Under supervision from a senior engineer (initially), Program, Install, Maintain, and Troubleshoot Routers, Switches, Firewalls, Wireless Controllers, and wireless AP’s from various manufacturers.
  • Document work using tools such as Microsoft Visio, Word, Excel, Power Point, and our business software TigerPaw.
  • Some after-hours and weekend work
  • Present technical information to both technical and non-technical audiences

 

Competencies

  • Current Juniper, Cisco, Aruba, Ruckus, (or equivalent) certifications: JNCIA, JNCIS, CCNA, CCDA, CCIP, ACMP, ISE
  • Four year degree is required (or equivalent experience)
  • Working knowledge of the TCP/IP protocol stack and services.
  • Wireless certifications and/or experience required
  • Working knowledge of Cisco IOS command line (Juniper JUNOS command line experience highly desirable)
  • Working knowledge of Internetworking concepts and routing architecture.
  • Working knowledge of 802.11 concepts and architecture
  • Experience with Wireless assessment tools such as Ekahau or Air Magnet
  • Working knowledge of QOS in the LAN, WAN, and WLAN
  • Must enjoy and be willing to learn new technologies on an ongoing basis
  • Must also be able to travel and work occasional weekends and after-hours as required
  • Excellent (English) verbal and written communication skills are a must
  • Must be able to function well both individually and as part of a team

 

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Position: Sales Support Specialist

Position: Sales Support Specialist

Reports to: Regional Sales Manager

The Sales Support Specialist role is an internal sales support position for assisting Account Managers with back-end sales processes and support. Sales support activities can include building customer quotes, customer communications, sales database updates, RFP coordination, and other sales support tasks as needed. The Sales Support Specialist position will report to the Regional Sales Manager while coordinating with the Account Managers in each region.

 

Essential Functions

  • Assist Account Managers with the building and delivery of RFP responses
  • Manage the organization and archiving of completed proposal content in SharePoint
  • Monitor and communicate new RFP postings
  • Assist Account Managers in submitting various manufacturer deal registrations (ex. Avaya, Cisco OIP/TIP registrations)
  • Track and report on the status of existing registrations for the overall sales team
  • Assist Account Manager with duties such as building quotes or assisting with customer communications (ex; event invitation and follow up)
  • Assist in quote creation in Tiger Paw when Account Manager is unavailable or deal size is under $2,000.00
  • Submit special bid request to manufacturers on behalf of Account Manager
  • Create Sold To location for new customer locations in Tiger Paw
  • Assist Account Manager with PARS and associated documents to Contracts for conversion of orders
  • Assist Account Manager in providing order status to customer (tracking #’s, timeline for delivery or expediting through purchasing for rush orders)
  • Request return authorizations (RMA’s) when necessary
  • Assist Account Manager upon request to modify/update opportunities and quotes in Tiger Paw when Account Manager unavailable
  • Assist Account Manager to create Change Orders under $2,000.00
  • Assist in customer records reconciliations with manufacturer

 

Performance Standards

  • Excellent communication skills, both verbal and written, are fundamental to this role
  • Detail oriented with strong organizational skills.
  • Deadline driven, with ability to prioritize requirements is a must.
  • Resourceful and flexible to job needs
  • Ability to handle high levels of stress

 

Communication and Interpersonal Skills

  • Able to articulate and effectively present information over the phone, and in writing
  • The ability to comprehend and follow detailed instructions and process requirements
  • The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy, discretion, and trust
  • Exceptional negotiating and influencing skills

 

Technical Requirement

  • Familiarity with Avaya and Cisco Systems products and services preferred
  • Strong understanding of current sales/marketing techniques, unified communication (UC) and data networking
  • Strong computer skills, MS Office suite (Word, Excel, PowerPoint, etc.) and Tiger Paw CRM is a must and knowledge of Visio preferred
  • Typing 55-65 WPM preferred
  • A working knowledge of accounting and finance principles is beneficial

 

Education and Experience

  • BS degree in Business Administration field preferred but not required
  • 1-2 year’s customer service and/or sales experience preferred

 

Position Type/Expected Work Hours

This is a full-time, exempt position. Advantel’s typical work hours are between 8:00 AM to 5:00 PM, Monday through Friday, however, the Sales Support Specialist is responsible for managing his or her schedule according to the needs and demands of their internal customers and assigned Account Managers.

 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice, as required by the Company.

Apply Now