Artificial intelligence (AI) is the latest disruptive force driving innovation across a wide range of industries and applications. AI technologies are fast advancing, currently going through their third wave of rapid development. With this development comes the prospect for a massive tide shift, as cognitive applications – including deep learning, image recognition, and speech recognition technologies – all hold the capability to radically transform industries.
The potential opportunities for enterprise-level applications of these technologies are vast. AI and machine learning have already been utilized in much of the latest security software, as well as log analytics tools which use the technology to improve trouble-shooting and network management. AI is poised to help boost operational efficiency by automating processes and menial tasks, and to aid in the processing and analysis of data.
Other enterprise-level applications for AI include automated customer service agents, quality management investigation and recommendation systems, diagnosis and treatment systems, and fraud analysis and investigation. Business decision management (BDM) is another key area where AI can be beneficial, using automation to handle high-volume decision making and enable decisions to become more information-driven, efficient, and consistent.
Identifying, understanding, and acting on available applications and opportunities for AI systems will be a differentiating factor for most enterprises. As the digital disruption caused by these technologies will be significant, now is the time to analyze if AI is beneficial for your business. Advantel can help you with the analysis, strategy, and implementation of new technologies for your organization – get in touch with us to learn more!